How AI Agents Can Transform Your Business Website
AI agents can answer customers, qualify leads, and run routine tasks around the clock. See where they create real value and how to adopt them safely.
ARTIFICIAL INTELLIGENCE
Blog / Success Stories
1 min read
Technology Support Allows Erie Non-Profit to Serve the Community
How dependable IT support helped an Erie non-profit modernize its systems and stay focused on serving people during times of crisis.
IN THIS ARTICLE
Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to admit it: he and his employees don’t pride themselves on being technology savvy. That’s why the company needed a trusted IT provider to help it reinvent its operations and ensure that computers and systems work seamlessly, allowing thus 44-year-old non-profit to concentrate on serving people and protecting the community in times of crisis.
With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says:
“We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.”
It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.
Via: cmitsolutions.com
Read next
All articles
Let's do it better.
Tell us what you are building, modernising or securing. We will explain how we would approach it and what the strongest next step looks like.
Have a workflow in mind?
Tell us what you want to automate, modernise or secure. We will outline how we would approach it.
Talk to an engineer →