1. What cookies are
Cookies are small pieces of information a website stores in your browser, so it can remember something between pages or visits. Websites can also keep information in your browser’s local storage and session storage, which work in a similar way. In this policy, “cookies” covers all of them.
2. How we use them
Some storage our website needs to work. A cookie remembers your cookie choice, so the notice doesn’t ask again on every page. Our contact and urgent help forms keep what you type in your browser’s session storage, on your device, so you don’t lose it if the page reloads. Nothing is sent to us until you press Send.
We use Google Analytics to understand how our website is used, such as which pages people visit and how they found us, so we can see what’s useful and what to improve. It’s on from your first visit, unless your browser sends a Global Privacy Control signal, and you can turn it off at any time in Cookie settings. When it’s on, Google receives details of your visit, including your IP address and your browser and device, and gives us reports. Google explains how it uses information from websites that use its services.
We don’t use cookies for advertising.
We also use first-party browser storage to understand how a visitor found us and which pages they viewed before making an enquiry. First-touch information is retained in local storage for up to 90 days. Arbitrary URL query values and referrer query strings are not retained. This information is sent to us only when you submit an enquiry, and is not sent to a third-party analytics provider.
Access to our private message inbox uses essential secure cookies named __Secure-ib and __Secure-ib-pre for sign-in and request protection. The pre-sign-in cookie lasts up to one hour. A signed-in session lasts up to seven days, with access ending after two hours of inactivity.
3. What we store
| Name | What it does | How long |
|---|---|---|
| wb_consentCookie, set by Webair | Remembers your cookie choice: which kinds of cookie you allowed, and when. It’s set the first time the cookie notice shows, with Analytics on and Marketing off, and changes when you make a choice. | Six months. Some browsers remove it sooner. |
| _gaCookie, set by Google Analytics, unless you turn Analytics off | Used to distinguish users. | Two years. Some browsers remove it sooner. |
| _ga_ |
Used to persist session state. | Two years. Some browsers remove it sooner. |
| webair.firstLocal storage, set by Webair | Keeps your first referral, landing page, allowlisted campaign parameters and visit count. Referrer query strings are discarded. | 90 days from the first visit, then replaced on a later visit. |
| webair.journey, webair.events, webair.visitSession storage, set by Webair |
Keeps a short list of page paths and interaction names for this visit. Journey entries contain paths only. | The browser tab session. |
| webair: |
Keeps your message on the contact form while you write it. | Until you send the form or close the tab. |
| webair: |
Keeps your request on the urgent help form while you write it. | Until you send the form or close the tab. |
4. Other services our pages use
Our pages load their libraries from our own website. Cloudflare delivers and protects our website and receives your IP address and browser details to provide that service. Cloudflare may set a cookie needed to keep the website secure.
Unless you turn Analytics off, our pages also load Google Analytics from googletagmanager.com.
Our pages also link to our LinkedIn and Facebook pages, but don’t load anything from them. If you follow those links, LinkedIn and Facebook can set their own cookies, under their own cookie policies.
5. Your choices
Choose which cookies we can use, or change your choice, from Cookie Preferences at the bottom of every page. If you turn Analytics off, we delete its cookies from your browser.
Most browsers let you see, block and delete cookies and stored information. Their own help pages explain how: Chrome, Safari, Firefox and Edge.
If you block cookies and stored information, our website still works, but it can’t remember your cookie choice, and our forms can’t keep what you type if the page reloads.
6. Changes to this policy
We’ll update this page whenever what our website stores changes, and change the date at the top.
October 10, 2026: Google Analytics now runs from your first visit, unless you turn it off or your browser sends a Global Privacy Control signal.
October 9, 2026: we added Google Analytics, which runs only if you allow it, and listed the cookie that remembers your cookie choice.
7. Contact us
If you have a question about cookies, email info@webair360.com. Our privacy policy explains how we handle your personal information.